Finding Your Headspace

Finding Your Headspace

For the last few years, I’ve essentially been a software developer doing Tier 1 support. Instead of proactively being able to simplify and optimize our software solutions, all I could do was react to the business units who were reporting issues. The pile of bugs kept growing and growing and managing those bugs proved to be in itself almost a full time job. I know that I’m not the first developer to be in this situation and I certainly won’t be the last.